Delivery & Returns


Should you have any further questions or for larger orders please do not hesitate to contact us.

Please Note:

We are a internet based business and there is no public access on site, it is not possible to pick up orders from us.

Shipping Zones:

We ship to the following countries:

  • Algeria, Bahrain, Egypt, Jordan, Lebanon, Libya, Morocco, Oman, Iran, Iraq, Israel, Palestine, Kuwait, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, Russia, Turkey
  • For delivery to any other zone, please select from a regional ADDTTOO distributor

Undelivered Items

  • All items are sent well protected for shipment. Once the item has been dispatched please understand that we can not accept liability of loss or damage in the post
  • Should your item not arrive within the time frames as outlined above, please contact us within 7 days.
  • Items that have been sent via a “Tracked” Delivery service will be provided with tracking details so you are able to track the delivery.

Returns – 100% Money Back Guarantee!

ADDTTOO Ltd offer a 100% money back guarantee for all orders returned following the below terms and conditions:

  • We strongly suggest that, upon receipt, you inspect the goods and advise us if the goods are incorrect or in nonworking order
  • If for any reason you are dissatisfied with the goods that you have ordered, we will exchange them or give you a full refund within 14 days
  • To return an item, please ensure that it is unused and in the original packaging. Please contact us for a return reference. Include this reference with your name, order number and reason for return.
  • When your item is received by our returns department it will be checked for any sign of damage.
  • Once the items have undergone our checks we will then process your request either refund or replacement.
  • Please allow up to 14 days from receipt of your return for the exchange/refund to be completed. During busier periods this can take up to 21 days.

Returns Address:

Crowder House
Unit 16 Crowder Avenue